WhatsApp Automation
Automate Customer Engagement on WhatsApp
Transform WhatsApp into a powerful business tool with intelligent chatbots, automated campaigns, and seamless API integration. Engage customers where they are, 24/7.
200 +
Chatbots Deployed
85 %
Automation Rate
10x
Faster Response Time
95 %
Customer Satisfaction
WhatsApp Automation Services
Complete WhatsApp Business solutions for customer engagement
WhatsApp Chatbot Development
AI-powered conversational chatbots that handle customer inquiries, product recommendations, order tracking, and support tickets automatically through WhatsApp Business.
Flow Builder Integration
Visual flow builders for designing conversation workflows without coding. Create branching logic, collect user information, and automate complex interactions easily.
WhatsApp Campaigns
Bulk messaging, broadcast campaigns, and promotional messages to opted-in customers. Segment audiences, schedule messages, and track campaign performance.
WhatsApp Business API
Official WhatsApp Business API integration for enterprise-grade messaging. Verified green checkmark, unlimited messaging, and integration with your CRM and helpdesk.
Customer Support Automation
24/7 automated support for FAQs, order status, appointment booking, and ticket creation. Seamless handoff to human agents for complex queries.
WhatsApp Automation Process
From strategy to deployment and optimization
Strategy & Use Case Definition
Identify automation opportunities, define conversation flows, establish KPIs, and plan integration with existing systems like CRM, order management, and helpdesk.
Conversation Design
Map out conversation trees, create message templates, design user journeys, and write chatbot scripts that sound natural and helpful.
Development & Training
Build chatbot logic, train NLP models for intent recognition, integrate with APIs, and configure response handling based on user inputs.
API Setup & Compliance
Set up WhatsApp Business API account, get Meta approval, configure webhooks, ensure GDPR compliance, and implement opt-in/opt-out mechanisms.
Testing & Deployment
Test conversation flows, edge cases, error handling, and integration points. Gradual rollout with monitoring and feedback collection.
Optimization & Analytics
Analyze conversation data, identify dropout points, improve response accuracy, add new intents, and continuously optimize based on real user interactions.
Why Choose Accucia for WhatsApp Automation
What makes us WhatsApp automation experts
WhatsApp API Experts
Official Business Solution Provider partners. We handle Meta verification, API setup, and compliance—you don't have to navigate the complex approval process alone.
Quick Deployment
Basic chatbots operational in 2-3 weeks. Complex automation in 4-6 weeks. We use proven templates and frameworks to accelerate development.
Compliance & Security
GDPR-compliant data handling, opt-in consent management, secure message encryption, and adherence to WhatsApp's commerce and messaging policies.
Natural Conversations
Chatbots that sound human, not robotic. We use advanced NLP, contextual understanding, and conversational design best practices for engaging interactions.
Multi-language Support
Build chatbots in 50+ languages including English, Hindi, Spanish, Arabic, and regional Indian languages. Automatic language detection and response.
Proven ROI
Clients see 60-80% reduction in support costs, 3x higher engagement vs. email, 90% open rates, and 40-50% conversion improvement through WhatsApp automation.
Frequently Asked Questions
Common questions about WhatsApp automation
Basic chatbot: $3,000-$8,000 one-time + $50-200/month for API usage. Advanced automation with integrations: $10,000-$25,000. WhatsApp Business API costs vary by message volume—roughly $0.005-0.05 per conversation depending on country. Meta charges separate from development fees.
We handle the entire approval process. Requirements: registered business, business phone number, WhatsApp Business account, and Meta Business Manager. Approval typically takes 1-2 weeks. We're Business Solution Provider partners and guide you through verification.
Yes, but only to opted-in users who consented to receive marketing messages. WhatsApp has strict anti-spam policies. We help you build compliant opt-in flows, segment audiences, and create engaging campaigns that respect user preferences.
Business App: Free, single device, manual messaging, up to 4 devices, good for small businesses. Business API: Paid, unlimited agents, automation/chatbots, integration with CRM/systems, verified green checkmark, enterprise support. API is required for automation and scale.
Absolutely. We integrate with Salesforce, HubSpot, Zendesk, Freshdesk, Zoho, custom CRMs, and help docks. Conversations sync automatically, tickets are created, and customer data is updated in real-time across systems.
Modern chatbots use NLP (Natural Language Processing) and can understand intent, context, and handle variations in how users ask questions. They continuously learn from interactions. For complex queries, they seamlessly transfer to human agents.
Ecommerce (order tracking, recommendations), healthcare (appointments, reminders), education (admissions, queries), real estate (property info), banking (account queries), hospitality (reservations), and any business with high customer interaction volume.
Ready to Automate WhatsApp?
Let's build intelligent WhatsApp automation that engages customers and drives conversions.
